SHIPPING & RETURN

Delivery

All orders placed before 16:00 (CEST) will be shipped on the same day.

Select your country in the shopping cart to see the shipping costs and delivery time.

When your order is sent you’ll receive an email with a Track & Trace code.

Returning

Is the article not living up to your expectations? You can return articles within 14 days, returning costs are at your expense.

Is something genuinely wrong with your order and/or the articles you’ve ordered? We’ll pay for the returning costs…

 

How can I return (parts of) my order?

  1. Send an email to info@cyclegearofficial.com, mentioned your order number and the reason for returning the item(s).

  2. Pack the article(s) in original state.

  3. Drop off the package at your nearest postal office and pay for delivery costs.

  4. We’ll keep you posted on the status of your order through e-mail.

  5. We’ll wire the returning costs within 5 working days after receiving your  returned order.

 

Where can I send my order?

Cycle Gear

Attn. Returns Department

Ambachtstraat 9

4261TJ Wijk & Aalburg

The Netherlands